Terms & Conditions

These Terms & Conditions (“Terms”) govern access to and use of Klaim's website and Healthcare Revenue Treasury platform (the “Service”). By accessing or using the Service, you agree to be bound by these Terms. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization.

Klaim provides a financial decisioning layer for healthcare receivables — forecasting expected cash, identifying receivables eligible for acceleration, and surfacing receivables at risk of write-off for recovery. Klaim does not replace a customer's RCM system, billing system, or bank, and does not provide legal, accounting, or financial advice.

The Service is intended for business use by healthcare organizations and authorized personnel acting on their behalf. You are responsible for maintaining the confidentiality of account credentials and for all activity under your account.

You agree not to:

• Use the Service in violation of applicable law or regulation.
• Attempt to gain unauthorized access to the Service or any connected systems.
• Interfere with or disrupt the integrity or performance of the Service.
• Reverse engineer, decompile, or attempt to extract the source code of the Service, except where permitted by law.

Klaim retains all right, title, and interest in and to the Service, including all related intellectual property. These Terms do not grant you any rights to Klaim's trademarks, logos, or brand features except as necessary to use the Service as intended.

Data a customer submits or connects to the Service, including receivables, claims, and remittance data, remains the property of the customer. Klaim processes this data solely to provide the Service, as further described in our Privacy Policy and the applicable customer agreement.

The Service is provided “as is” and “as available,” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. Klaim does not warrant that the Service will be uninterrupted, error-free, or that any forecast or recommendation will be accurate.

To the fullest extent permitted by law, Klaim will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, or data, arising from or related to use of the Service.

We may suspend or terminate access to the Service for conduct that violates these Terms or is otherwise harmful to other users, Klaim, or third parties. Customers with an active agreement will be governed by the termination provisions of that agreement.

These Terms are governed by the laws of the jurisdiction in which Klaim is incorporated, without regard to conflict-of-law principles, except where applicable law requires otherwise.

We may update these Terms from time to time. Material changes will be reflected by updating the “Last updated” date above. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

Questions about these Terms can be sent to hello@klaim.com or +1 833 410-0950.