Question 1

Do we have to change how we bill?

Accepted Answer

No. Klaim reads claims, remittance, and aging from your existing practice management, EHR, and clearinghouse systems. Your team keeps billing exactly as it does today.

Question 2

Which systems does Klaim integrate with?

Accepted Answer

Klaim reads claims, remittance (837s and 835s), and aging directly from the practice management system, EHR, and clearinghouse you already use. It is an overlay, not a new system to learn.

Question 3

How fast can a practice get started?

Accepted Answer

Implementation takes weeks, not months. Klaim connects to the systems you already run. There is nothing to rip out and replace.

Question 4

Will our staff need training or a new workflow?

Accepted Answer

No new billing workflow. Your team keeps working in the systems they already use. Klaim runs alongside them and surfaces what is accelerable and recoverable without changing how claims go out the door.

Question 5

Which payers are eligible?

Accepted Answer

Klaim is payer-agnostic across eligible insurance receivables, spanning Medicare, Medicaid, and commercial plans. Patient responsibility is handled separately.

Question 6

Does this work for single-specialty and multi-specialty practices?

Accepted Answer

Yes. Klaim works across specialties and group sizes, from a single-location practice to a multi-site group, as long as there are insurance receivables to forecast, accelerate, or recover.

Question 7

Is there a minimum claim volume or practice size to qualify?

Accepted Answer

No fixed minimum. Klaim runs a no-obligation AR review on your actual receivables to show what is realistically available before you decide anything.

Question 8

Does patient responsibility, like copays and self-pay, work the same way?

Accepted Answer

No. Klaim works on insurance receivables specifically. Patient responsibility is handled separately and is not part of what gets accelerated or recovered.

Question 9

Is this a loan?

Accepted Answer

No. Klaim is Revenue Treasury, not lending. You access cash from insurance receivables you have already earned, with no new debt on the practice's balance sheet.

Question 10

This sounds too good to be true. Is Klaim legitimate?

Accepted Answer

There is no free money here. You pay a transparent, disclosed fee to access cash from receivables you have already earned, nothing more. Klaim signs a HIPAA Business Associate Agreement with every customer and will run a no-obligation analysis on your own AR before you commit to anything.

Question 11

What does Klaim charge for this?

Accepted Answer

A transparent, disclosed fee on the receivables you choose to accelerate. There is no fee on claims you decide to hold, and the cost is shown to you before you commit to anything.

Question 12

Do we have to accelerate every claim?

Accepted Answer

No. You choose which receivable pools to accelerate by payer, age, or liquidity need. Everything you do not select stays in its normal payment cycle.

Question 13

What happens if a claim we accelerated later gets denied or underpaid?

Accepted Answer

That risk is priced into the upfront review, not discovered after the fact. Klaim shows the expected outcome on each receivable pool before you accelerate it, so there are no surprises after the cash is released.

Question 14

Can we stop using Klaim at any time?

Accepted Answer

Yes. There is no long-term lock-in. You choose which receivables to bring to Klaim each time, and you can stop at any point without it affecting claims already settled.

Question 15

What happens with denied or aging claims?

Accepted Answer

Recover works the revenue at risk, whether denied, underpaid, or aging, so your team can act on it before it becomes a write-off, all inside the same system.

Question 16

Does Klaim replace our billing team or RCM vendor?

Accepted Answer

No. Klaim sits on top of your existing billing and RCM operation. It does not take over claim submission or appeals, it shows your team which denied, underpaid, or aging claims are worth prioritizing and what they are worth.

Question 17

How does Klaim decide which claims to prioritize for recovery?

Accepted Answer

By recoverable value, not just age. Klaim ranks denied, underpaid, and aging claims by what is realistically collectible, so your team works the highest-yield claims first instead of triaging by whatever is loudest.

Question 18

Is our patient data secure?

Accepted Answer

Yes. Klaim is built for protected health information with HIPAA-grade safeguards, role-based access, and full audit trails.

Question 19

Does Klaim sign a Business Associate Agreement?

Accepted Answer

Yes. Klaim signs a HIPAA Business Associate Agreement with every customer before any data is shared.

Question 20

What is Klaim's track record?

Accepted Answer

Klaim has accelerated $190M in receivables to date, with payment typically landing within 24 hours of claim submission, for 60 healthcare provider customers across 4 countries. The same model is now operating in the United States.

Answers before you bring Klaim into your AR.

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