Question 1

Who is this for, specifically?

Accepted Answer

Any organization with standing relationships with hospitals, health systems, or physician groups: RCM and billing companies, GPOs and IPAs, healthcare associations, consultants, and health-tech vendors.

Question 2

Do we need to be based in the United States?

Accepted Answer

No. Klaim already partners with organizations outside the US. What matters is that the providers, systems, or groups in your network are evaluating U.S. healthcare receivables, not where your own headquarters sits.

Question 3

Can we still partner if we already work with other RCM, lending, or fintech vendors?

Accepted Answer

Yes. Most partners already have existing vendor relationships. Klaim is Healthcare Revenue Treasury, not RCM or lending, so it adds a capability your network does not already have rather than replacing one.

Question 4

Is there a minimum size of network required to apply?

Accepted Answer

No minimum. We have partners who introduce a single health system and partners who represent dozens of provider groups. What matters is that the relationship is real, not the size of the list.

Question 5

How and when do we get paid?

Accepted Answer

Klaim pays a referral fee once the provider or system you introduced signs on. The exact structure and timing are set out in a short partner agreement before any introduction goes forward, so there is no ambiguity later.

Question 6

Is the referral fee a one-time payment or ongoing?

Accepted Answer

It depends on the relationship and is confirmed in your partner agreement before any introduction goes forward. We walk through the specific structure when you apply.

Question 7

Is there a cap on what we can earn?

Accepted Answer

No cap. Earnings scale with the number of providers and systems you introduce who become customers.

Question 8

What do we have to do operationally?

Accepted Answer

Make the introduction. Klaim's team runs the AR Treasury Review, onboarding, and the ongoing relationship. You stay informed, not on the hook for delivery.

Question 9

How long does it take from introduction to a signed customer?

Accepted Answer

It depends on the provider's own evaluation timeline, the same as any enterprise financial software decision. Klaim runs the AR Treasury Review promptly after an introduction, but the path to signing is set by the provider, not by us.

Question 10

What if the provider we introduce turns out not to be a fit?

Accepted Answer

Klaim runs a no-obligation AR Treasury Review to find out. If it is not a fit, we tell you and your client directly and plainly. It costs you nothing with either of us.

Question 11

Can we stay involved in the sales conversation, or is it fully handed off?

Accepted Answer

Both work. Some partners introduce and step back, others stay on every call through close. Klaim follows your lead on how involved you want to be.

Question 12

Will this compete with what we already offer our network?

Accepted Answer

No. Klaim is Healthcare Revenue Treasury, not RCM, lending, or factoring. It sits on top of the systems you already provide and gives your client a way to see and act on the cash inside receivables you are already helping them manage.

Question 13

How is this different from referring a client to a bank or factoring company?

Accepted Answer

A bank or factoring company buys the receivable and takes a cut of it. Klaim gives the provider a system to see and control their own cash. You are introducing a tool that strengthens their finance operation, not a lender, so it reflects well on you either way the conversation goes.

Question 14

Will Klaim go around us and work directly with our network?

Accepted Answer

No. Every conversation starts with you, and you stay on every email and call for as long as you want to be there. Klaim does not run a relationship you introduced without you in the loop.

Question 15

Can we co-brand the introduction or mention our organization in outreach?

Accepted Answer

Yes. If it helps the introduction land, we are glad to reference your organization by name in outreach and materials, with your approval.

Question 16

Is there a contract or a minimum number of introductions?

Accepted Answer

There is a simple partner agreement covering the referral terms. It is not exclusive and carries no minimum volume. Introduce one provider or fifty, on whatever timeline fits your relationship with them.

Question 17

Do we need to sign anything before referring our first provider?

Accepted Answer

Yes, a short partner agreement covering referral terms and confidentiality. It takes most partners a few minutes to review and sign, and nothing is required before that beyond the conversation itself.

Question 18

What happens to introductions already in progress if we end the partnership?

Accepted Answer

Any introduction made while the agreement was active is still honored under its original terms, regardless of when the partnership itself ends.

Answers before you introduce anyone.

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